Training, Consulting, Customer and Software Skills

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My Skills Above and Beyond WordPress

Much of what is shown here reflects my experience in ERP software (Oracle, PeopleSoft, and Lawson) and legacy systems. 


Basic software applications

  • SQL-based query tools
  • Cisco WebEx
  • DataLoad (macro-based automated keyboard entry — alternative to batch SQL load)
  • Microsoft Office Suite
  • Microsoft Project

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ERP implementation and consulting

  • Pre-sales work for consulting services
  • Package selection
  • Functional requirements definition
  • Fit/gap analysis
  • Data mapping, scrubbing, reformatting, and conversion
  • Process redesign and change management
  • Report writing
  • Testing and troubleshooting

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Creating and customizing training

  • Pre-sales work related to custom training delivery
  • Tailoring course materials to customer requirements
  • Instructor-led course delivery
  • Online course delivery
  • Curriculum review, testing, and development
  • Documentation and technical writing
  • Tutor (Oracle documentation generator)
  • User Productivity Kit (Oracle training lesson generator)

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Training on, and using Oracle applications

  • Fusion Human Capital Management
  • PeopleSoft HR modules
  • eBusiness Suite HR modules 
  • Project Management
  • Project Costing

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Managing staff and customer teams

  • Project and program management
  • System upgrades
  • Production support
  • Patching
  • Outsourcing initiatives
  • Interface definitions
  • Budget planning, performance appraisal, and career planning

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Miscellaneous

  • Global data standards
  • Data privacy
  • Best practices

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