Training, Consulting, Customer and Software Skills

My Skills Above and Beyond WordPress

Much of what is shown here reflects my experience in ERP software (Oracle, PeopleSoft, and Lawson) and legacy systems. 



Basic software applications

  • SQL-based query tools
  • Cisco WebEx
  • DataLoad (macro-based automated keyboard entry — alternative to batch SQL load)
  • Microsoft Office Suite
  • Microsoft Project


ERP implementation and consulting

  • Pre-sales work for consulting services
  • Package selection
  • Functional requirements definition
  • Fit/gap analysis
  • Data mapping, scrubbing, reformatting, and conversion
  • Process redesign and change management
  • Report writing
  • Testing and troubleshooting


Creating and customizing training

  • Pre-sales work related to custom training delivery
  • Tailoring course materials to customer requirements
  • Instructor-led course delivery
  • Online course delivery
  • Curriculum review, testing, and development
  • Documentation and technical writing
  • Tutor (Oracle documentation generator)
  • User Productivity Kit (Oracle training lesson generator)


Conducting training on Oracle applications

  • Fusion Human Capital Management
  • PeopleSoft HR modules
  • eBusiness Suite HR modules¬†
  • Project Management
  • Project Costing


Managing staff and customer teams

  • Project and program management
  • System upgrades
  • Production support
  • Patching
  • Outsourcing initiatives
  • Interface definitions
  • Budget planning, performance appraisal, and career planning


Miscellaneous

  • Global data standards
  • Data privacy
  • Best practices